Shipping Policy

Last updated: June 2026

At Zenora Home, we are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below.

Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

During periods of high demand, processing times may be slightly extended.

Shipping Destinations

We currently ship to:

• United States
• United Kingdom
• Canada
• Australia
• New Zealand

Estimated Delivery Times

Estimated delivery times vary depending on your location:

Please note that these delivery times are estimates and may be affected by customs processing, carrier delays, weather conditions, or peak shipping periods.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

Any available free shipping promotions will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.

Please allow up to 72 hours for tracking information to become available after shipment.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product or shipping price unless otherwise stated.

Delayed Deliveries

While we strive to meet all estimated delivery times, delays may occasionally occur due to factors beyond our control.

We appreciate your patience and understanding should unexpected shipping delays arise.

Lost or Stolen Packages

Zenora Home is not responsible for packages marked as delivered by the carrier but reported as lost or stolen.

If you experience any issues with delivery, please contact our support team and we will do our best to assist you.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided and the order has already been shipped, we may not be able to modify or redirect the shipment.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Email: zenoraloja@hotmail.com

We aim to respond within 48 business hours.